Returns Infoaustin2020-02-14T15:01:03+00:00
FREE RETURNS
- We will accept all authorized returns
- All returns are accepted as long as the request is made to return the item within 30 days of receiving the merchandise.
- Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
- Just print the label, attach it to any box/package and return the items.
- You will have 30 days to send the item back for full refund once you receive the free return label.
- Once we receive the items back we will process the return and refund the balance back to your account.
- Please note free return labels are available for items being shipped within 48 continental states only.
- Please contact us here support@lotifashion.com to receive an RMA# for your return.
- Please include your Order#, item you are returning, and the reason for the return.